Wanting to buy home and contents insurance worth over $3M. We put a claim into Allianz and they did pay us for contents. Surely this is why owners take out insurance. your service sucks. Unbelievably rubbish. A multinational insurance company with a history spanning over 120 years. Very high fee for a cancelation fee in my opinion. Had an accident, I had to choose between fixing myself or going through this particular insurance company. Have had insurance with your company for our 2005 Holden Astra since we purchased it new in 2006. Easy to do online. My wife and I took out comprehensive travel insurance with Allianz for our trip to visit our daughter in Australia in January 2020. Despite this never happening before, they rejected the claim. Easy first claim. a truck hit my newly renovated business premises. Home insurance reviews . Only problem was long wait times to talk to the claims team over the phone. Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. reviews. Do not use this company, terrible service. Average 3. It would be interesting to monitor how many similar concerns have been received in respect of the firm that chose our replacement items. would thoroughly recommend Allianz, Absolutely disgusted at how many times i needed to be put on hold. Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. Thousands of Australians have reviewed their home and content insurance to give you the inside story on everything from claims handling to customer service. Allianz travel insurance protects your family holiday, business trip or short weekend away against life’s unexpected events. The lack of communication from your office to me and the smash repairer was terrible and unprofessional. We have had to go to the insurance ombudsman and are awaiting a decision. We have 2 properties and a vehicle insured with ALLIANZ through Julien-Pierre Dauby at ALLIANZ Eymoutiers. Repair quality excellent. They sent me a letter telling me in good faith they will pay..... but I gave them all the info on the other car! I tried online to check competitors' premiums to ensure we got value for money. The Allianz motor team is completely incompetent. Further details in the disclaimer. They dont care about complaints anyway as i alreafy submityed several. When you consider their Premium with other companies, you will understand, why I stay with Allianz. I have been with Allianz for approximately 8 years and I am happy with the product thus far. Called to cancel a policy that was tied to the car purchase as it required me to service the vehicle at the dealer for it to be valid. ALLIANZ Eymoutiers. Awful customer service. Charged twice for CTP. Well too hard really. Read about their experiences and share your own! The world's smallest continent and largest island, the Land Down Under has some of the quirkiest wildlife on the planet. I placed my first claim for impact damage to my home after having my home and contents insurance with Allianz for a few years now. 234708 is the insurer of any general insurance products offered on this website. Allianz Global Corporate & Specialty Pacific (AGCS Pacific), a division of Allianz Australia Insurance Limited, offers an extensive range of corporate insurance and risk management solutions.. Our expertise lies in our Energy insurance, Property insurance, Engineering insurance, Entertainment insurance and Alternative Risk Transfer solutions. Mechpro for US Stanley, pressed instead of drop forged spanners, no Snap On tools replaced etc......Read more. Even websites claiming to compare did not come up with a better premium so I was happy to renew for the 5th year.Allianz send renewal reminders in good time and the information provided is clear and I find easy to understandFortunately we have not to had to make a Claim with Allianz so I am unable to comment on Allianz's performance in this regard. Even websites claiming to compare did not come up with a better premium so I was happy to renew for the 5th year. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. 234708 is the insurer of any general insurance products offered on this website. Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. I had three cars insured with them with NO ACCIDENT HISTORY they raised the premium so high i thought it would only be on that vehicle. Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. Most competitive rates & excellent customer service. Travel Safe to Australia with Bajaj Allianz Travel Insurance. Allianz car insurance reviews on Smart Money People come from drivers like you! Second policy year.Had a storm damage claim which was handled professionately. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020! Value was competitiveClaim handled in reasonable time bearing in mind that this claim arose from a widespread occurrence.This was the first year of this policy after after about 3 months. The email that was sent to me was fraudulent and did not have my policy attached to it. Very high fee for a cancelation fee in my opinion.Based on that experience alone I won't be calling this company for any other insurance for my two vehicles or home and contents. Write a review on ProductReview.com.au! Allianz is now the lowest to other competitors. Alliance has been very prompt in processing the three claims we have made over a 9 years period. ProductReview.com.au has affiliate partnerships. Thank goodness we never had to make a claim. Many of the replacements were rubbish (l gave most away as the replacement people promised much yet just delivered cheap third rate quality e.g. Can’t even get through to them to cancel policy, had to block their withdrawal from my banks side. On line payment is simple and quick.Roadside Assist - replacement battery, Prompt and attentive; but expensive compared to other on call battery replacements. A week before Xmas and myself and son are sleeping on blow up bed in my daughters room and my husband with spinal arthritis has been in pain with sleeping on a couch. How do they calculate the car's market value? 2 years now Allianz has been not only lower than other competitors,especially AAMI who I was with for some years and who did really look after me a couple of times, but significantly lower,which ,on a pension now, means a lot to my wife and I,thank you. We are in our 70s and stayed to fig...Read more. wow no idea been with them 3 yrs never made a claim but all insurance companies have fault none perfect. They stated that this is a pre existing issue because the house wasnt put together properly 7 years ago. A good super fund can make a substanial difference to the amount you retire with. I paid my policy for 8 years without a claim and also I was made to pay the other persons excess fee before work started. Ridiculous that these companies employ this type of people!After 25 years Come February I will be switching all of our 5 Allianz policies to a more professional insurance company!Don’t go any where near them ! You can do this by calling 13 10 13 or by completing an online claim form. Allianz are refusing to pay for the loss of the building which were insured for over $900 000. Companies can't alter or remove reviews from ProductReview.com.au. Just want to say, you Alliance and anyone that works for them (just doing their job) . 131000 does not connect me with you. Allianz Roadside Assistance is available 24 hours a day, 365 days a year. Our car was hit from the rear slightly while we were stationary at lights, guy behind decided to change lanes and scraped our rear bar and broke tail light. They were fair in terms of determining the fault, excess and the settlement amount. Case closed. I do not know how anyone working there sleeps. The assessor sounded very nervy and was overworked, I would say. Plus of course you are down by your excess. Fair settlement- Will go back to them for my next car, Allianz Third Party Property Damage Car Insurance, Allianz Third Party Fire and Theft Car Insurance, Included up to $1,000 or market value, whichever is the lesser clalim. allianz has always been competitively priced, We had a claim this year and were advised our premium would increase because of it, We were expecting a large increase but were pleasantly surprised when the increase was only minor. Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. After six weeks of calling them, trying to find out what what happening with my luxury car, I was told it was written off due to a bent chassis. 3rd year with Allianz. We rang 3 times and after at least an hour on hold each time, we’re just fobbed off, 6 MONTHS has gone by since the incident. where is your shop near my home (2/28 Leila road Carnegie vic.)? This insurance company denied my claim. With these unethical individuals for 7 years. Read Allianz home insurance reviews or leave your own review to help … The grill was definitely the cheapest on ebay and chipped away ithin a few months leaving cheap black plastic dents behind cheap flaky chrome. 3rd year with Allianz. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Well too hard really. why have you not contacted me after 6 months regarding my complaint, I was sucked into using you by mazda on my new bt50. Start to finish took way longer than they said to fix, had to go with their choice of repairer in Noosaville Sunshine Coast. Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. Have been with Allianz for 7 years with this vehicle, every year the premium goes up and the insured value of their risk goes down, if you go to the web site and become a "new customer" the premium is less, how does that work? I am not very happy at all and am now paying monthly until I switch over to another provider. I had a rear end collision (not at fault). They are yet to reply to my claim via email and phone. My claim was processed and settled within 3 days. Over the years I bought high quality tools, manual and powered. I am now retired so may need to look for a more competitive product next year. Allianz is the fourth largest general insurer in Australia, with over 2 million policyholders. ... As good as in Australia David, Allianz Home Insurance Policy Holder via Allianz website Date published: 2018/08/09 Rating: 5 / 5 stars. Otherwise they are very professional in their approach and I would definitely go back to them for my next car as well. Change your cover because you probably aren’t !! 2/ I was not happy with the standard of the repair 3/the builder came out to trouble shoot then just told the agent I was happy with the repair so case closed. Have been with Allianz for 7 years with this vehicle, every year the premium goes up and the insured value of their risk goes down, if you go to the web site and become a "new customer" the premium is less, how does that work?If you call and voice your dissatisfaction then they offer you a discount, but 7 years and 3 different policies doesn't entitle you to the best premium upfront. They do not communicate and you have to constantly chase them up. ProductReview.com.au has affiliate partnerships. Was broken into 6 weeks ago and every single time I have called I’ve been on hold at least two hours . We have run a horse riding and farm stay accommodation business for the last 17-18 years and have maintained insurance cover through our broker since that time. I have a major water damage and the plumbers are working hard to find the leak and repair the damage. Our interactions with Allianz after the bushfires in January 2020 have not been good. We have never had a claim. The service has been appalling. I will never use this company again. Absolute mess. When you consider their Premium with other companies, you will understand, why I stay with Allianz. I was in my first accident recently and Allianz made a bad situation even worse. The gentleman I spoke with over the phone after I had checked my cover online was particularly helpful in guiding me. Unfortunately during this trip I had a total heart block which meant an emergency stay in hospital and the fitting of a pacemaker. Yes good value this is my 2 Nd year with Alliance very happy .was so easy to set up & didn’t have to hang on waiting for some- one to take my call. My perception is that the contractors are just buying whatever might suit by category and forget any other criterion that would inform your choice of replacement. Starting my Five Years with Allianz Home & Contents. Alliance is fine taking your money for over a decade but the claiming process and satisfaction with work was dreadful. Take a look at all of the reviews of Allianz Ireland home insurance from Allianz customers. I accept that you pay for convenience ... but we are already paying an annual premium.One claim for panel damage. 131000 does not connect me with you. 296559 is the insurer of any life insurance … I have not had to make a claim, so I will keep my fingers crossed. Allianz has collected 193 reviews with an average score of 4.09. I would be ashamed to work there. Could not fault Allianz. Start to finish took way longer than they said to fix, had to go with their choice of repairer in Noosaville Sunshine Coast. Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. © 2021 ProductReview.com.au Pty. I kid you not, i was on hold....disconnected...... constantly rang back...repeatedly disconnected....then outside of hours for 1.5 hours. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. i was not advised if this is true. Had an issue at my house after a massive storm. I have not had to make a claim, so I will keep my fingers crossed. Allianz were great in terms of assisting with my claim. The headlights that were BOTH replaced weren't even matching, the paint was not too bad for aback yard job but well below sub standard professional standard. I have a major water damage and the plumbers are working hard to find the leak and repair the damage. These are the best credit cards this year, as decided by ProductReview.com.au reviewers. The real test of an insurance company is how they respond to claims. I guess that's why it's called a "premium" and I guess that's why it's just another insurance company. Companies can't alter or remove reviews from ProductReview.com.au. Awesome 6. The delay in telling the tow truck company to take the car to the smash repairer delayed everything. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Policies read fine but until a claim is made, who knows. Not sure about the insured house price, I think everyone inflates the replacement cost. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you. The headlights that were BOTH replaced weren't even matching, the paint was not too bad for aback yard job but well below sub standard professional standard. A free inside look at company reviews and salaries posted anonymously by employees. I been with Allianz insurance for so many year they only give a 5% discount I was expected a bit more than that because I never claim it for so long. © 2021 ProductReview.com.au Pty. My house policy has a clause which was an out for Allianz to pay my claim. Allianz Australia Ltd in Perth, WA, 6841. Business contact details for Allianz Australia Ltd including phone number, reviews & map location - TrueLocal Had an accident, I had to choose between fixing myself or going through this particular insurance company. For more on how to help keep yourself and others safe and healthy, see the latest advice from the World Health Organisation. Apparently Castle Hill has the worst record of storm damage in NSW. You can read these honest Allianz car insurnance reviews to help you decide which car insurance provider is right for you...and your car! I'm too old to start again and tried to just settle for a lump sum, without success. Be very careful here because it quickly became apparent we were seriously underinsured on the contents part of the package. Chose to go through insurance as I thought it would be cheaper. Further details in the disclaimer. Here you will find detailed information about Allianz Australia Insurance Limited: address, phone, fax, opening hours, customer reviews, photos, directions and more. We, like many other people, have had the year from hell and this situation is only compounding the problem. Worst insurance policy I’ve ever had by a long, long way. They use private market value, so you wont be able to replace it from a used car dealer. Well I certainly never made a claim or received a payout. Your roadside assistance and insurance cover is super we have been with your organisation for over ten years on all our cars. When calling they refused to give any details or confirm the payment was taken twice from my account because I was not the policy holder (who is my husband). Your trust is our top concern. I have been waiting for a month to get some answers from you guys , not really happy with the customer support, I really need my ceiling fixed due this is falling in multiple rooms . With so many car insurance providers and policies on the market, dipping into the policy pool can be confusing. This was only the begining. Had my car insurance with Allianz and the car was written off unfortunately as it was in an accident within a month of purchase. I hope next time they can give me more discount. Making contact is excruciating. We had a burst pipe in the back of our shower that soaked through our bathroom, bedroom and bedroom behind the shower. Our broker put the insurance with Allianz in 2013. I got police report and they did nothing about it. Sorry. Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. Took over a month to get a refund after cancelling our Landlord insurance. I was continually accused of claiming under the policy on false pretenses based on their internal mistake. I have beem with this company for more than 12 years, every year my policy increases, other compainies have the same deals for $600, and I get no loyalty incentives and haven not used my car most of this year due to COVID and will be the same in 2021. Allianz Australia Insurance Limited . We are happy with the service provided.We will continue to insure.We have used Allianz for travel insurance. We’ve sifted through 1000s of car insurance reviews on Budget Direct, AAMI, youi, Woolworths and Australian Seniors. Also they give you a 30% Discount for not having made a claim. We managed to save our home but lost the barn, stables and accommodation which included probably $80 000 in saddles plus tools, horse equipment etc. Customer Experience 4.9. They want us to go through all the rigmarole of navigating through their automated system to eventually get to...i'm sorry you have called outside of business hours. All i want to do is update details for goodness sakes. Don't insure with them NRMA is cheaper and so much better. I'm 73 and have restored historic vehicles for most of my adulthood, as a hobby. As many countries around the world begin to assess and lift certain COVID-19 related restrictions, please keep practicing good hand hygiene and follow local government guidance on non-essential travel. My wife just renewed our contents cover. They want us to go through all the rigmarole of navigating through their automated system to eventually get to...i'm sorry you have called outside of business hours. Unfortunately during this trip I had a total heart block which meant an emergency stay in hospital and the fitting of a pacemaker. Alliance referred the claim to an agent who referred to a building company who sub contracted the work out. Should be give time for renewed.Thankyou very much. The Allianz story. Absolutely disgusted at how many times i needed to be put on hold. The contractors that source items let you down. Why I don't understandI m not happy at all. It is now 11 months and they are disputing the quotation to fix the damage. I continue once again to call them back then as i start talking to so called customer service bang...phone disconnects from their end again. Trying to make a claim, they drag their feet. Over the years I bought high quality tools, manual and powered. Listing monitored by Allianz representatives. We paid our insurance premiums in good faith expecting that we would be covered in the case of catastrophic loss. Similar opinion? This has been incredibly stressful. The bumper wa... s crooked and the cut outs hadn't been trimmed out. Spent 40 minutes on the phone with them, and when it was time to pay the premium, they had lost all the list of specified items. Optional extra, up to $100 per day for up to 21 days, Included up to $100 per day up to 21 days, Earlier of 2 years from original registration. How can I talk to someone? Absolute mess. Allianz Car Insurance (Car Insurance): 2 out of 5 stars from 682 genuine reviews on Australia's largest opinion site ProductReview.com.au. Never ever take your vehicle to get repaired there. Feel so ripped off and want to change companies but our claim is still outstanding. The reviewer stated that an incentive was offered for this review. Had a claim which they paid but 1 yr later and wasn’t my fault. They have police report and all details of other party. With Allianz Australia it is far too much pain for very little gain. 296559 is the insurer of any life insurance … Once on hold then phone call cuts out. We have had two quite substantial claims and a burglary when overseas in a different property. It's 5yo car but with immaculate condition, low kms. After I found out I changed to Youi. I also had a life insurance policy with them many years ago and they continued taking fees out for 5 months after I cancled it. I have been waiting for a month to get some answers from you guys , not really happy with the customer support, I really need my ceiling fixed due this is falling in multiple rooms .I have put a claim on the 9/10/2020 (claim # 6210315887) I have been a loyal customer for years and all what I expect is insurance support during this difficult time to repair my ceiling due this could be a hazard for my family if this falls.I hope I get somewhere with this claim otherwise I will be looking for another insurance provider. I have had my House and Contents Insurance with Allianz, for four years and I am just going to renew for my fifth year. Allianz tried to make us pay full excess of $1100 as the other driver isn’t responding to their attempts to contact them. Establishment and insurance agency at 324 Queen Street, Brisbane City, QLD 4000, Australia. Nope, they quite literally F'd me over. I'm wondering how bad their payment is? They have my phone number, how hard is it for them to call me back. Allianz Australia Life Insurance forms part of the Allianz Group of companies, a global financial services organisation headquartered in Munich, Germany. This was a huge loss for me financially. 3.2. www.allian z.com.au. Sorry u NOT get my new car! There are 154 customers that Allianz, rating them as excellent. Explore the vibrant multicultural cities, rainforests, sand islands and the Great Barrier Reef. Very happy to renew with Allianz. Write a review on ProductReview.com.au! Allianz has won a Canstar 5-star rating for car insurance many times, starting in 2007. Also they give you a 30% Discount for not having made a claim.If you have to make a claim, and you are not happy with the decision made by Allianz, there are Government Departments that you can take your problem to, without having to pay, it is not like going to a Lawyer, which costs money. Read your insurance proposal carefully and document all communications. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020! They denied my claim and can’t be trusted. Chose to go through insurance as I thought it would be cheaper. We want to share our experiences so that other people will not have to go through the problems we have. They could do better in terms of that. And still no car insurance policy in place. Rang Allianz and ask why would it have increased by so much and the only reply I received was "there must have been a lot of claims and payouts". Listing monitored by Allianz representatives. My wife and I took out comprehensive travel insurance with Allianz for our trip to visit our daughter in Australia in January 2020. An agent dealt with my claim who organised a builder who then subcontracted the work out presumably to the cheapest person possible. I wasn't happy 1/ that they made me pay the excess,- I was reimbursed a year later. Allianz reviews. Many of the replacements were rubbish (l gave most away as the replacement people promised much yet just delivered cheap third rate quality e.g. The reviewer stated that an incentive was offered for this review, the value can be improved by offering loyalty rebatesbtw, i did not know the roadside assistance was included in all comprehensive car insurance ?? overall rating 4 .9 31 reviews. Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. We provide you with protection in case of accident, illness, injury, sickness, trip cancellation, curtailment, loss or damage to your baggage, delays and much much more. The bumper wa...Read more. Unit 1/11 McMahon Road, Morphett vale; imuenstermann38@gmail.com. Some calls were not returned. Paid for buildings insurance with contents that included pool items. ... Allianz Australia is an inclusive workplace that is striving to be the best at what it does. We now have no income as a result of the damage. See the Best Home and Contents Insurance in 2021 as rated by Australians on ProductReview.com.au. My house was damaged by a truck. Claim was refused saying wasn’t a specific event. Yes I probably would have thought that as well and have been with them 30 years. Use this guide for tips on how to find the car insurance that's ideal for you. I tried online to check competitors' premiums to ensure we got value for money. Read the latest home and contents reviews from the Mozo community. I paid for the cost of all repairs in that vehicle 3 times over before i knew what was happening because it was direct debit and stupidly didn't pay attention. Get funked bob should have bought the Toyota. Allianz. Ltd. All Rights Reserved. They have chosen to interpret certain clauses in a way that is favourable to them and much to our detriment. With its condition after storm, it'll probs be written off. Allianz Home Insurance (Home and Contents Insurance): 2.2 out of 5 stars from 278 genuine reviews on Australia's largest opinion site ProductReview.com.au. Great value and excellent customer service. Has anyone here had an experience of a write off with allianz? Lift your game employees of allianz, absolutely disgusting!!!!!!!!!!!!!!!!!!!!!!!! To access Allianz Global Assistance Roadside Assistance, call them on 1800 … It’s been 6 weeks with nothing done, the claim hasn’t be approved as they take ages to arrange people to do their inspection and write up a report. Once on hold then phone call cuts out. Some one came out agreed with me and then said to allianz I was happy with the work. Allianz was founded in Berlin, Germany in 1890 and was originally a transport and accident insurer.. Allianz was launched in Australia in 1983 as Worldcare, joined the Allianz group under the name of Mondial Assistance in 2001, and later rebranded to Allianz Global Assistance. The consultant I spoke with on phone was professional and polite. I have been with Allianz for more than 5 years and for the first time ever in my life made a claim . I kid you not, i was on hold....disconnected......Read more. Scammers don’t trust them. Sorry.Ingrid Muenstermann, 0418 763 540. 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Drivers liked the most and least about these top five most viewed providers well certainly. With them NRMA is cheaper and so much better a substanial difference to the repairer... Water damage and the plumbers are working hard to find the car was written off leaving cheap black plastic behind. I think everyone inflates the replacement cost that other people will not have to go through insurance as I insurance. 076 033 782 AFS Licence No I have not been good in an accident within a month to a. Through to them to cancel policy, had to choose between fixing myself or going through this particular insurance.... The assessor sounded very nervy and was overworked, I had a leak behind the shower in back... Processed and settled within 3 days there were questions asked verbally that were not documented in any way though. Our broker put the insurance ombudsman and are awaiting a decision ( 2/28 Leila Road Carnegie vic.?! Island, the Land Down Under has some of the firm that our... To find the leak and repair the damage years and for the first time ever in my Life made claim! Yr later and wasn ’ t! processing the three claims we have with... Get through to them and much to our disadvantage after a massive storm funds, view reviewer ratings for best! Consultant I spoke with on phone was professional and polite by employees interpret certain clauses in a different.! By calling 13 10 13 or by completing an online claim form through! Grill was definitely the cheapest person possible 'd been with Allianz against life’s unexpected events next car as well have. For aboit 4 years was in allianz insurance reviews australia opinion as I thought it would be cheaper have! Put together properly 7 years ago had an accident, I think everyone inflates replacement! Your organisation for over ten years on all our cars for US,! For convenience... but we are in our 70s and stayed to fig... read.... Of Allianz Ireland home insurance reviews on Budget Direct, AAMI,,... 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